Broker Web Application Outage

Incident Report for Highway

Resolved

Highway's engineering teams have confirmed that the issue has been remediated and that all services have been performing as expected for a sustained period of time.

Posted Sep 24, 2026 - 19:43 CDT

Monitoring

Our engineering team has identified and remediated the issue. We are monitoring platform performance as it returns to normal ranges.

Posted Sep 24, 2026 - 17:28 CDT

Investigating

Highway is experiencing a service-impacting issue across multiple services. Our engineering teams are actively investigating the issue, and we will provide subsequent updates as the investigation continues. We appreciate your patience.

Posted Sep 24, 2026 - 16:32 CDT

This incident affected: External API, Broker Web Application, Carrier, and Onboarding.