Update - We're continuing to work with McLeod to fully resolve the issues impacting our mutual brokers. For some brokers, McLeod has already staged the code fix that can be deployed by performing a Production Application Server Restart. Before performing the restart, it is important that you verify the status of your code fix. You can do this by reaching out to your McLeod Account Representative directly or checking for any notifications from McLeod related to recent releases. Until the code is staged and the restart takes place both real time monitoring alerts from Highway and inbound load lock data to Highway could be impacted.
Aug 12, 2026 - 16:31 CDT
Update - We are continuing to work with McLeod's engineering team to implement the acceptance of `bigint` instead of `int` values for the Event ID field in each carrier alert being sent from Highway to McLeod. We appreciate your patience.
Aug 11, 2026 - 09:36 CDT
Update - Our teams have confirmed that all TAI-integrated configurations are functioning as normal. We are observing similar behavior with McLeod-integrated configurations and are working with McLeod's engineering team to enable `bigint` values instead of `int` for the same affected data field. Please continue reaching out to our Solutions Engineering team with any questions.
Aug 10, 2026 - 14:52 CDT
Monitoring - The health of all TAI integrations has been restored and failed alerts have been successfully resent. We are continuing to work with proprietary TMS webhook integrations. Please continue to reach out to our Solutions Engineering team with any questions.
Aug 10, 2026 - 11:56 CDT
Identified - We are currently observing failures with TAI-integrated and webhook-integrated TMS configurations. These failures are stemming from a change in the size of the Event ID field in each carrier alert being sent from Highway to affected TMS integrations.

Immediate developer action is required to update the underlying validation on this field and begin accepting `bigint` values instead of `int` for this field specifically. Once this has been updated, the Highway team can re-send any resulting failures. Please reach out to our Solutions Engineering team with any questions.

Aug 10, 2026 - 09:17 CDT
Update - Highway continues to evaluate the accuracy and completeness of new datasets released by Motus. Due to incomplete information in Motus, Highway has not been able to utilize Authority History and Insurance updates since the final L&I update on May 14th, 2026. Highway is in active communication with the FMCSA regarding data discrepancies that persist between Motus and SAFER.
Jul 13, 2026 - 13:48 CDT
Update - Highway continues to evaluate the accuracy and completeness of new datasets released by Motus. A carrier’s DOT Operating Status, Operating Authority Type, and Operating Authority Status data in Highway’s UI and Rules Engine has been updated to reflect what's in Motus. A carrier's Safety Rating reflects what's in SAFER. Due to incomplete information in Motus, Highway has not been able to utilize Authority History and Insurance updates since the final L&I update on May 14th, 2026. Highway is in active communication with the FMCSA regarding data discrepancies that persist between Motus and SAFER.
Jun 27, 2026 - 09:39 CDT
Update - Highway continues to evaluate the accuracy and completeness of new datasets released by Motus. This week, a carrier's DOT Status, Operating Authority Type(s) and Operating Authority Status(es) will be updated to reflect what's in Motus, and a carrier's Safety Rating will be updated to reflect what's in SAFER. Due to incomplete information in Motus, Highway has not been able to utilize Authority History and Insurance updates since the final L&I update on May 14th, 2026. Highway is in active communication with the FMCSA regarding data discrepancies that persist between Motus and SAFER.
Jun 22, 2026 - 08:34 CDT
Update - We are evaluating the accuracy and completeness of new datasets released by Motus and are actively monitoring known issues. We expect to be able to merge and make the refreshed datasets available in the coming days.
Jun 16, 2026 - 14:38 CDT
Update - We continue to see signs of imminent resolution to the FMCSA's migration to its new data delivery system. Highway is actively importing and inspecting the subsets of data that have been published thus far. Based on our current findings, we expect a change to the structure of docket numbers. Finally, we expect to be able to merge and make the refreshed datasets available to our customers next week.
Jun 10, 2026 - 15:26 CDT
Update - Highway has been in active communication with the FMCSA, and we are beginning to see signs of imminent resolution to its data delivery system. We remain committed to providing our customers with refreshed FMCSA data as efficiently as possible once it becomes available, and we appreciate your patience
Jun 09, 2026 - 09:28 CDT
Update - Highway continues to monitor the FMCSA's transition to its new data delivery system. The migration could lead to discrepancies or a delay in refreshed data. However, Highway remains committed to delivering available FMCSA data as efficiently as possible, once it becomes available. We appreciate your patience.
May 19, 2026 - 09:05 CDT
Monitoring - The FMCSA is in the process of transitioning its data delivery system. This migration could lead to unforeseen data discrepancies as the impact of this transition remains unclear. However, Highway remains committed to monitoring and delivering available FMCSA data as efficiently as possible. We appreciate your patience.
May 18, 2026 - 11:03 CDT
External API Operational
90 days ago
100.0 % uptime
Today
Broker Web Application Operational
90 days ago
100.0 % uptime
Today
Carrier Operational
90 days ago
100.0 % uptime
Today
Onboarding Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 29, 2026

No incidents reported today.

Aug 28, 2026
Resolved - The ongoing service degradation between Highway and carriers that are ELD-connected via Motive has been resolved. Customers and affected carriers have been provided additional information.
Aug 28, 15:46 CDT
Monitoring - There is an ongoing service degradation between Highway and carriers that are ELD-connected via Motive. Customers and affected carriers are being provided with additional information.
Aug 27, 11:39 CDT
Identified - We are aware of an issue with tracking loads assigned to ELD-connected carriers using Motive. We are evaluating the impact and will provide further updates as we’re able.
Aug 26, 12:17 CDT
Aug 27, 2026
Aug 26, 2026
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026
Resolved - We are aware that small number of Microsoft 365 users could still be experiencing delayed delivery or delivery failures for one-time passcodes or other system emails. The underlying issue exists between Microsoft and Highway's independent, third party automated email vendor.

Highway has been asked to direct users who are still experiencing this issue to submit a delisting request per the instructions provided in the error message:

This can be done by sending an email with a copy of the error message, and the blocked IP address, to "delist@microsoft.com". Delisting requests can also be made via the Office 365 Anti-Spam IP Delist Portal at https://sender.office.com/

Unfortunately, the delisting requests must come from directly the intended recipient. Highway is unable to submit delisting requests on behalf of the intended recipient.

Aug 15, 14:22 CDT