Performance Degradation - Data Visualizations

Incident Report for Highway

Resolved

Our engineering teams have observed and confirmed full recovery to data visualizations within the broker web application. We appreciate your patience.
Posted Jul 07, 2026 - 14:08 CDT

Monitoring

Our teams have identified the issue and implemented a fix. Recovery is underway, and service is continuing to stabilize. We will continue to monitor the situation until full recovery is confirmed.
Posted Jul 07, 2026 - 13:14 CDT

Investigating

Some customers have reported a performance degradation to data visualizations within the broker web application. Our engineering teams are working with our upstream data visualization provider to identify and remediate the issue.
Posted Jul 07, 2026 - 12:12 CDT
This incident affected: External API, Broker Web Application, Carrier, and Onboarding.
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