{"page_status":{"page":{"name":"Highway","subdomain":"highway","domain":"status.highway.com","created_at":"2024-09-16T09:43:03.996-05:00","updated_at":"2026-10-06T01:24:50.174-05:00","url":"https://highway.com","hidden_from_search":false,"css_body_background_color":"ffffff","css_font_color":"333333","css_light_font_color":"757575","css_greens":"1e8542","css_yellows":"f1c40f","css_oranges":"b35e14","css_reds":"de2f1b","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":null,"allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"basic","support_url":null,"allow_webhook_subscribers":false,"css_border_color":"E0E0E0","css_graph_color":"3498db","css_link_color":"207ab6","page_description":null,"activity_score":150,"headline":null,"viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"207ab6","time_zone":"Central Time (US \u0026 Canada)","notifications_reply_to_email":"status@highway.com","notifications_email_footer":"You received this email because you are subscribed to Highway's service status notifications.","allow_rss_atom_feeds":true,"black_hole":null,"over_allocations_cohort":null,"over_allocations_resolved_at":null,"custom_components_limit":null,"allow_slack_subscribers":true,"css_no_data":"b3bac5","deleted_at":null,"allow_teams_subscription":true,"max_maintenance_automation_allowed":null,"custom_email_template":false,"hero_cover":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"transactional_logo":{"updated_at":"2024-09-16T18:08:05.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/original/867333/Highway_logo_630wide-cb6a7867-9991-445d-934a-4ef3cd4c8061.png","size":6615,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/normal/867333/Highway_logo_630wide-cb6a7867-9991-445d-934a-4ef3cd4c8061.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/867333/Highway_logo_630wide-cb6a7867-9991-445d-934a-4ef3cd4c8061.png"},"favicon_logo":{"updated_at":"2024-09-16T17:49:53.000+00:00","size":1307,"url":"//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/867333/Highway_logo_96x96-c1fd34bd-2f0f-49e5-b248-d94c7fb53428.png"},"email_logo":{"updated_at":"2024-09-16T17:20:59.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/original/867333/Highway_logo_630x420-29e3dbbf-6521-410a-ad30-853f2730f917.png","size":8060,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/normal/867333/Highway_logo_630x420-29e3dbbf-6521-410a-ad30-853f2730f917.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/retina/867333/Highway_logo_630x420-29e3dbbf-6521-410a-ad30-853f2730f917.png"},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"0m22hhbmyr1b","organization_id":"gcdpfkcyklft"}},"components":[{"status":"operational","name":"External API","created_at":"2024-09-16T09:44:16.625-05:00","updated_at":"2026-09-26T22:55:03.689-05:00","position":3,"description":"Highway's External API used by TMS providers and customers","showcase":true,"start_date":"2024-09-15T19:00:00.000-05:00","id":"r7p6gmmn237n","group_id":null,"page_id":"0m22hhbmyr1b","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Broker Web Application","created_at":"2024-12-20T13:24:24.102-06:00","updated_at":"2026-09-26T22:55:03.711-05:00","position":4,"description":null,"showcase":true,"start_date":"2024-12-20T00:00:00.000-06:00","id":"38v4mtr5rfhr","group_id":null,"page_id":"0m22hhbmyr1b","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Carrier","created_at":"2026-04-02T09:57:29.599-05:00","updated_at":"2026-09-26T22:55:03.730-05:00","position":6,"description":null,"showcase":true,"start_date":"2026-04-02T00:00:00.000-05:00","id":"n10vn4sjjzrt","group_id":null,"page_id":"0m22hhbmyr1b","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Onboarding","created_at":"2026-02-04T14:42:19.058-06:00","updated_at":"2026-09-26T22:55:03.748-05:00","position":7,"description":null,"showcase":true,"start_date":"2026-02-04T00:00:00.000-06:00","id":"qz7s3lsc3hcw","group_id":null,"page_id":"0m22hhbmyr1b","group":false,"only_show_if_degraded":false}],"months":[{"name":"October","year":2026,"starts_on":4,"days":31,"incidents":[]},{"name":"September","year":2026,"starts_on":2,"days":30,"incidents":[{"code":"3qc4m4bqt4p5","name":"FMCSA - Delay to Delivery of Data for Monday, 9/28/2026","message":"FMCSA data for Monday, September 28, 2026, has been fully processed. We appreciate your patience.","impact":"none","timestamp":"Sep \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e09:20\u003c/var\u003e - \u003cvar data-var='time'\u003e16:13\u003c/var\u003e CDT"},{"code":"6nvmtn6znw9c","name":"[Scheduled] Planned Infrastructure Maintenance \u0026 Upgrades","message":"Highway's scheduled maintenance for Saturday, September 26, 2026, is complete.","impact":"maintenance","timestamp":"Sep \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e15:43\u003c/var\u003e - \u003cvar data-var='time'\u003e22:55\u003c/var\u003e CDT"},{"code":"hnpq9n6gyq60","name":"FMCSA - Delay to Delivery of Data for Friday, 9/25/2026","message":"FMCSA data for Friday, September 25, 2026, has been fully processed. We appreciate your patience.","impact":"none","timestamp":"Sep \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e08:54\u003c/var\u003e - \u003cvar data-var='time'\u003e11:59\u003c/var\u003e CDT"},{"code":"gp1bhwf25ww1","name":"Broker Web Application Outage","message":"Highway's engineering teams have confirmed that the issue has been remediated and that all services have been performing as expected for a sustained period of time.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e16:32\u003c/var\u003e - \u003cvar data-var='time'\u003e19:43\u003c/var\u003e CDT"},{"code":"b47rl0byt7rj","name":"Analytics Dashboards Outage","message":"This incident has been resolved.","impact":"minor","timestamp":"Sep \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e10:37\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e10:48\u003c/var\u003e CDT"},{"code":"0x7l1mf8kynd","name":"Failures with McLeod-integrated TMS configurations","message":"This incident has been resolved.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:17\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e23:12\u003c/var\u003e CDT"}]},{"name":"August","year":2026,"starts_on":6,"days":31,"incidents":[{"code":"4cj21vn8ck4z","name":"Load Tracking Disruption Affecting Carriers Connected via Motive","message":"The ongoing service degradation between Highway and carriers that are ELD-connected via Motive has been resolved. Customers and affected carriers have been provided additional information.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e12:17\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e15:46\u003c/var\u003e CDT"},{"code":"dlx3frh0dg20","name":"Delivery Delay to One-Time Passcodes \u0026 System Emails","message":"We are aware that small number of Microsoft 365 users could still be experiencing delayed delivery or delivery failures for one-time passcodes or other system emails. The underlying issue exists between Microsoft and Highway's independent, third party automated email vendor.\n\nHighway has been asked to direct users who are still experiencing this issue to submit a delisting request per the instructions provided in the error message:\n\nThis can be done by sending an email with a copy of the error message, and the blocked IP address, to \"delist@microsoft.com\". Delisting requests can also be made via the Office 365 Anti-Spam IP Delist Portal at https://sender.office.com/\n\nUnfortunately, the delisting requests must come from directly the intended recipient. Highway is unable to submit delisting requests on behalf of the intended recipient.","impact":"none","timestamp":"Aug \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e14:22\u003c/var\u003e - \u003cvar data-var='time'\u003e14:22\u003c/var\u003e CDT"},{"code":"d06y325fh2hm","name":"Delayed Delivery to One-time Passcodes","message":"The service provider that was experiencing a disruption to delivery of one-time passcodes has confirmed that the underlying issue has been resolved. We appreciate your patience and understanding.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e19:28\u003c/var\u003e - \u003cvar data-var='time'\u003e21:11\u003c/var\u003e CDT"},{"code":"tfd2p6x22rws","name":"Performance Degradation","message":"This incident has been resolved. Thank you for your patience and understanding as we addressed this issue.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e08:37\u003c/var\u003e - \u003cvar data-var='time'\u003e09:54\u003c/var\u003e CDT"},{"code":"vm71r0jl5q2f","name":"Delayed Delivery to Inbound Support Emails","message":"Highway's third-party, upstream email support provider has confirmed that its disruption has been resolved. Our teams are able to confirm that support email delivery has returned to normal, and we are working as quickly as possible to address all open requests. We appreciate your patience.","impact":"minor","timestamp":"Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:26\u003c/var\u003e - \u003cvar data-var='time'\u003e13:57\u003c/var\u003e CDT"}]}],"show_component_filter":false,"show_uptime_calendar":true,"component_filter":null,"start_time":"2026-08-01T00:00:00-05:00","end_time":"2026-10-31T23:59:59-05:00"}